Published in Bootcamp·Updated Sep 28, 2022Web3 has a major UX problemMobile apps are the roadmap to a potentially long journey for Web3 to overcome its UX challenges. 15 years ago Apple launched the iPhone, marking the biggest technological leap forward that most of us remember. …Web 36 min readWeb 36 min read
Aug 23, 2022A guide to overcoming uncertainty impacting your product or serviceThe 2020’s have been like riding a rollercoaster blindfolded. For every exhilarating moment, there are more moments where you’re just desperate to get off the ride. It’s made it hard to plan or even make sense of what direction to go in. …Service Design5 min readService Design5 min read
Published in Bootcamp·Aug 23, 2022Turning Fandom into Revenue with Web3Everyone is a fan of something. Fandom is a personal expression of moments, connections, and sensations. Fandom is one of the most powerful forces on earth. It connects the now to the past. We feel willing to do anything to get back to that perfect sensation. …Web 35 min readWeb 35 min read
Dec 10, 2020Why I’m long on Airbnb stock & why they are the future of travelTomorrow morning Airbnb will go public on the NASDAQ exchange and it is a critical moment for the future of travel. In a year where hundreds of millions globally are out of work across the tourism industry, you’d have to be crazy to invest in a double-sided marketplace that has…Travel7 min readTravel7 min read
Jun 2, 2020Becoming an Adaptive & Resilient Organization: 3 Lessons from Dianne Dredge, Ph.D (Tourism / Community Engagement)This article is part of a series profiling innovative organisations from various industries. Find all of the articles here: Becoming an Adaptive & Resilient Organization: 3 Things We Learned During COVID-19. This series is part of PH1 Research’s mandate to provide business leaders with free resources to improve their customer…Customer Experience8 min readCustomer Experience8 min read
Jun 1, 2020Becoming an Adaptive & Resilient Organization: 3 Lessons from Tyson Villeneuve (Events/Hospitality)This article is part of a series profiling innovative organisations from various industries. Find all of the articles here: Becoming an Adaptive & Resilient Organization: 3 Things We Learned During COVID-19. This series is part of PH1 Research’s mandate to provide business leaders with free resources to improve their customer…Customer Experience7 min readCustomer Experience7 min read
May 31, 2020Becoming an Adaptive & Resilient Organization: 3 Lessons from Dr. Emma Aiken-Klar (Innovation/Anthropology)This article is part of a series profiling innovative organisations from various industries. Find all of the articles here: Becoming an Adaptive & Resilient Organization: 3 Things We Learned During COVID-19. This series is part of PH1 Research’s mandate to provide business leaders with free resources to improve their customer…Customer Experience6 min readCustomer Experience6 min read
May 11, 2020Becoming an Adaptive & Resilient Organization: 3 Lessons from Ernesto Peña, Ph.D (Charity, Technology)This article is part of a series profiling innovative organisations from various industries. Find all of the articles here: Becoming an Adaptive & Resilient Organization: 3 Things We Learned During COVID-19. This series is part of PH1 Research’s mandate to provide business leaders with free resources to improve their customer…Charity7 min readCharity7 min read
Published in PH1.ca·May 5, 2020What We Learned During COVID-19: Becoming an Adaptive & Resilient OrganizationThere was no way to imagine the impact that the coronavirus would have. In a study our team here at PH1 Research conducted in March we found that organisations were cautious about COVID-19 and expected it to be a moderate emergency. As this crisis has moved into April and May…Innovation3 min readInnovation3 min read
May 5, 2020Becoming an Adaptive & Resilient Organization: 3 Lessons from Zahra Ebrahim (Civic Engagement)This article is part of a series profiling innovative organisations from various industries. Find all of the articles here: Becoming an Adaptive & Resilient Organization: 3 Things We Learned During COVID-19. This series is part of PH1 Research’s mandate to provide business leaders with free resources to improve their customer…Covid 196 min readCovid 196 min read
