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Arpy Dragffy
Arpy Dragffy

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Published in

UX Collective

·Updated Aug 28

From user needs to user dreams: find the future of your product

Organizations struggle to envision the future because they’re obsessed about users needs and not considering what users dream about. — This is a time of massive cost-cutting: Jobs, contracts, budgets are all getting cut because of bad executive decisions made throughout the pandemic. Governments acknowledge they overspent to protect the quality of life of citizens and tech corporations significantly over hired because they expected headcount to solve their notorious unprofitability.

UX

7 min read

From user needs to user dreams: find the future of your product
From user needs to user dreams: find the future of your product
UX

7 min read


Aug 28

How AI will transform the UX of Analytics & Performance Measurement

AI is over-hyped. It won’t be the holy grail for every type of product. However, it will be a game-changer for analytics & performance measurement products. — The user experience of these products has become too obsessed with data and forgotten that users most care about answers. AI will transform this by giving analytics & performance measurement products the ability to support users with business decisions in language that is precise & contextual.

Artificial Intelligence

6 min read

How AI will transform the UX of Analytics & Performance Measurement
How AI will transform the UX of Analytics & Performance Measurement
Artificial Intelligence

6 min read


Published in

Bootcamp

·Updated Jun 14

7 Rules for impactful & actionable research

If we want to be treated as strategic advisors we need to become more effective allies. We need to make it easy to act on our deliverables. — Most research deliverables are condemned to be forgotten and not implemented. When you present your work you’ll hear stakeholders responding “how interesting” and “this is helpful”… then nothing happens. Unfortunately it’s because researchers are set up to fail:

UX

8 min read

7 Rules for impactful & actionable research
7 Rules for impactful & actionable research
UX

8 min read


Feb 9

10 lessons about how to improve tech & your success as a researcher, designer, product manager

2022 was a weird one. They’re the best because that’s when you see change happen in real-time and can imagine where the future is headed. Here are ten lessons from our work researching & solving product problems for many of world’s the largest corporations. …

5 min read

5 min read


Published in

Bootcamp

·Updated Sep 28, 2022

Web3 has a major UX problem

Mobile apps are the roadmap to a potentially long journey for Web3 to overcome its UX challenges. 15 years ago Apple launched the iPhone, marking the biggest technological leap forward that most of us remember. …

Web3

6 min read

Web3 has a major UX problem
Web3 has a major UX problem
Web3

6 min read


Aug 23, 2022

A guide to overcoming uncertainty impacting your product or service

The 2020’s have been like riding a rollercoaster blindfolded. For every exhilarating moment, there are more moments where you’re just desperate to get off the ride. It’s made it hard to plan or even make sense of what direction to go in. …

Service Design

5 min read

A guide to overcoming uncertainty impacting your product or service
A guide to overcoming uncertainty impacting your product or service
Service Design

5 min read


Published in

Bootcamp

·Aug 23, 2022

Turning Fandom into Revenue with Web3

Everyone is a fan of something. Fandom is a personal expression of moments, connections, and sensations. Fandom is one of the most powerful forces on earth. It connects the now to the past. We feel willing to do anything to get back to that perfect sensation. …

Web3

5 min read

Turning Fandom into Revenue with Web3
Turning Fandom into Revenue with Web3
Web3

5 min read


Dec 10, 2020

Why I’m long on Airbnb stock & why they are the future of travel

Tomorrow morning Airbnb will go public on the NASDAQ exchange and it is a critical moment for the future of travel. In a year where hundreds of millions globally are out of work across the tourism industry, you’d have to be crazy to invest in a double-sided marketplace that has…

Travel

7 min read

Why I’m long on Airbnb & why they are the future of travel
Why I’m long on Airbnb & why they are the future of travel
Travel

7 min read


Jun 2, 2020

Becoming an Adaptive & Resilient Organization: 3 Lessons from Dianne Dredge, Ph.D (Tourism / Community Engagement)

This article is part of a series profiling innovative organisations from various industries. Find all of the articles here: Becoming an Adaptive & Resilient Organization: 3 Things We Learned During COVID-19. This series is part of PH1 Research’s mandate to provide business leaders with free resources to improve their customer…

Customer Experience

8 min read

Becoming an Adaptive & Resilient Organization: 3 Lessons from Dianne Dredge, Ph.D
Becoming an Adaptive & Resilient Organization: 3 Lessons from Dianne Dredge, Ph.D
Customer Experience

8 min read


Jun 1, 2020

Becoming an Adaptive & Resilient Organization: 3 Lessons from Tyson Villeneuve (Events/Hospitality)

This article is part of a series profiling innovative organisations from various industries. Find all of the articles here: Becoming an Adaptive & Resilient Organization: 3 Things We Learned During COVID-19. This series is part of PH1 Research’s mandate to provide business leaders with free resources to improve their customer…

Customer Experience

7 min read

Becoming an Adaptive & Resilient Organization: 3 Lessons from Tyson Villeneuve (Events/Hospitality)
Becoming an Adaptive & Resilient Organization: 3 Lessons from Tyson Villeneuve (Events/Hospitality)
Customer Experience

7 min read

Arpy Dragffy

Arpy Dragffy

185 Followers

Customer Experience & Service Design | Head of Strategy of http://PH1.ca

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